AI Pulse Survey

AI Pulse Survey

How our portfolio companies use AI

Wellington Management asked 56 private portfolio companies in five sectors how they’re using AI now and how they might deploy it in the future. Pulse Surveys are one of many ways we hope to bring exclusive insights to our portfolio companies.Contents

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Wellington Management’s
AI Pulse Survey

We’re excited to share the results of our first Pulse Survey which asked our private portfolio companies how they’re using AI now and planning to deploy it in the future.

We heard from 56 respondents representing companies across five distinct sectors. Notably, because biotech companies varied meaningfully from other sectors, we carved out their data separately (page 10). The rest of the results shared here aggregate all other company responses (excluding eight biotech companies).

Key points

96%

of companies surveyed use AI today

Explore the top AI use cases today (page 5)

92%

expect to use AI for content generation/writing assistants in the future

See the top AI use cases expected in the future (page 5)

56%

of companies report that customer support roles will be most impacted by headcount reductions

Find out what other roles may be targeted for reductions (page 9)

50%

expect total headcount to stay the same

Learn more about how AI might impact headcounts (page 8)

Survey population

Are you an AI native company?

What sector best describes your company?

(Almost) everyone is using AI

96% of respondents surveyed are using AI today.

How is your company using AI today and in the future?

Lots of vendor options, but a few early leaders

What specific vendors/software solutions are you currently using or considering using?

Dozens of tools in use

OpenAI, Google, Microsoft, and Anthropic products led the way for AI vendor prevalence, but there were many other vendors represented.

What specific vendors/software solutions are you currently using or considering using?

More jobs may change than be eliminated

AI’s impact on workforce planning is potentially less dramatic than the headlines imply.

How will AI/potential use of AI impact your talent management strategy and workforce planning (in absolute terms)?

Roles targeted for reductions are concentrated

Where headcount reductions are expected, a few departments are top of mind.

If you plan to reduce headcount, which departments will be most impacted?

Biotech is different

Because biotech companies varied meaningfully from other sectors, we carved out their data separately. 50% of the biotech companies that responded are not using AI today.

How is your company using AI today and in the future?

How will AI/potential use of AI impact your talent management strategy and workforce planning (in absolute terms)?

feedback

What insights would you like to see next?

Select one or more topics:

Future-proofing your skill set: emerging roles and functions in an AI first workplace
Buying versus building your AI capabilities
Change management: leadership's role in driving AI adoption
Deeper dive on AI engineering tools and best practices
Deeper dive on AI customer support tools and best practices
Managing your data estate in the AI era

I prefer…

Surveys, insights, and other written content
Virtual discussions with other companies in my sector
Virtual discussions with other companies at my growth stage
In-person sessions (NYC)